Order FREE Sample Kits for your students

Please access the order website from your home network if this is an issue.

Once you have placed an order, you will receive two different validation emails:

1. Email confirmation: This is an instant automated email you will receive from our ordering platform. Please check your junk email box in case it has been sent there. Please also check you have entered the correct email address without any errors.
2. School approval email: You will receive a school approval email once you have registered a new school with a 10-digit validation code.

Please note, we manually check each school address to ensure its validity. It may take up to four weeks for approval to be granted, so we appreciate your patience during this time.

To avoid delays, please apply for samples a term in advance of when you require them. In order to be fair to everyone, we approve schools in the order that we receive applications. Please note that contacting our customer service team will not shorten the timeframe for delivery

Please click on the link provided in the validation email and enter your code. If you continue to experience issues, please email us at: [email protected].

Yes, you can order for multiple schools using the same email address. This is mostly relevant to educators or nurses who work across multiple schools. Please note that each school will still need to be reviewed and validated, so you will need to register each school under your email address and allow up to ten working days for each validation code, before you will be able to place an order.

Delivery can take up to 12 weeks from the date of ordering, so we ask for your patience during this time. Please note that contacting our customer service team will not shorten the timeframe for delivery. We recommend placing your order a term in advance, to ensure adequate time for delivery.

If you are registering a new school, we recommend you allow additional time for delivery (12-16 weeks) as the approval process for new schools can take up to 4 weeks.

The UBK Period Education Program and included resources are available for students in Stage 3 and Stage 4. You will need a valid school postal address and email to have your application approved. We can’t post to PO boxes.

Additionally, if your school has met its individual quota of sample packs (six per school), you won’t be eligible for further packs.

Individuals can order samples directly via our online sample form.

If you are having issues entering your schools address, please contact us at [email protected]. Please provide details of samples required and the official school address.

Please note that it may take up to four weeks for approval to be granted.

There are a few reasons your school may not be appearing on the database:

1. Your school does not teach Stages 3 and 4.
2. Your school has never applied for samples and therefore you will have to register as a new school and wait for this to be approved (note that the approval process will take around 4 weeks).
3. Your school may have opted out of the database.

4. School sample packs are only available for classes with primarily female/people who are/will be menstruating. The U by Kotex Puberty Lesson Plan is available to all for download here. Individual students are encouraged to order free samples via our online sample form.

5. We use the official/registered name of schools in the database. Please ensure you are searching for your school with its official name.

Unfortunately, we cannot approve organisations, charities or home schools for school samples as they are intended to accompany a program that is designed specifically to be delivered by teachers in classroom environments.

Our educational materials are available for free and can be downloaded and used by anyone. Individuals can also order their own samples for free via our online sample form.